motherandchild

Return & Refund Policy

Effective Date: [12/14/2025]

Thank you for shopping with EverythingMother. We want you to be satisfied with your purchase. Please review our Return & Refund Policy below.

1. Returns Eligibility

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original condition
  • The item must be returned in its original packaging
  • The return request must be made within 30 days of receiving your order
  • Proof of purchase (order number or receipt) is required

Certain items may be non-returnable, including:

  • Final sale or clearance items
  • Gift cards
  • Items damaged due to misuse or normal wear and tear

2. How to Request a Return

To initiate a return, please contact us at:

📧 [email protected]

Include:

  • Your order number
  • Reason for return
  • Photos (if the item is damaged or defective)

Our support team will provide return instructions once your request is approved.

3. Return Shipping Costs

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect.
  • Shipping fees are non-refundable.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the item and packaging

We will arrange a replacement or full refund at no additional cost.

5. Refunds

Once we receive and inspect your returned item:

  • You will be notified of the approval or rejection of your refund
  • Approved refunds will be issued to your original payment method
  • Refunds are typically processed within 5–10 business days

Please note that your bank or payment provider may take additional time to post the refund.

6. Exchanges

We do not offer direct exchanges.
If you need a different item, please return the original product and place a new order.

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account or payment provider
  • Contact your credit card company or bank
  • If the issue persists, email us at [email protected]

8. Order Cancellations

Orders may be canceled within 24 hours of placing the order.
Once the order has been processed or shipped, it cannot be canceled.

9. Changes to This Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions regarding returns or refunds, please contact us:

EverythingMother
🌐 Website: https://everythingmother.com/
📧 Email: [email protected]